Water Damage Restoration in Commerce & Banks County

Emergency Water Damage Repair & Restoration Services in Commerce & Banks County

Water damage is a serious issue that poses risks not only to your property but also to your health. If you are currently experiencing water damage or have had an incident in the past, it is crucial to address the situation promptly to mitigate further damage. Cook's Proclean & Restoration offers 24/7 emergency restoration services across Commerce & Banks County and surrounding areas. Our certified water damage restoration professionals are available around the clock to respond to any type of water damage event and restore your property to its pre-loss condition. We are IICRC-certified and BBB-accredited, ensuring that you receive quality service. Our team is also experienced in handling insurance claims, taking the necessary documentation and readings directly to your insurance provider so that you can maximize your water damage insurance claim.

Experiencing water damage can be an extremely stressful situation, often requiring immediate attention as water may be actively pouring into your home. Here are the best steps to take during a water damage event:

1. Locate The Source & Turn Off Your Water: If the house is actively flooding, shut off the main water line to prevent further flooding. Ensure you can safely access your main water line before doing so.
2. Turn Off Your Power: For safety, turn off your power during a flood to avoid electrical hazards. Even minor leaks can escalate quickly, so it is wise to take this precaution.
3. Call A Reputable Water Damage Company: Contact a professional restoration company like Cook's Proclean & Restoration. We respond 24/7 to all water damage emergencies, identifying the source, stopping it, extracting standing water, and initiating the drying process to prevent future damage or mold growth.
4. Remove Any Valuables (If Possible): If safe to do so, remove valuables from the affected area. However, avoid contact with any sewage or electrically charged water.

Homeowners insurance may cover water damage under certain conditions:

Covered Scenarios:

• Sudden & Accidental Damage: Water damage due to burst pipes or malfunctioning appliances is typically covered.
• Storm Damage: Events such as wind, hail, and frozen plumbing are generally included.
• Vandalism: Intentional acts that lead to flooding are usually covered.
• Fire Extinguishing: Damage incurred from firefighting efforts is often included.

Not Covered Scenarios:



• Neglect or Poor Maintenance: Damage resulting from neglecting known issues is likely not covered.
• Floods: Natural flood damage requires specific flood insurance.
• Sewer Backups: Standard policies do not cover sewer or drain backups unless a special endorsement is in place.
• Ground Seepage: Water entering your home from the ground is generally excluded.

Choosing a reputable water damage restoration company with a proven cleanup process is essential. Here's a brief overview of our thorough steps:

1. Assessment and Inspection: Our team is available 24/7 and will quickly assess the water damage to determine the necessary actions.
2. Water Extraction: We efficiently remove standing water using specialized equipment to halt further damage.
3. Drying and Dehumidification: High-capacity fans and dehumidifiers are deployed to ensure the area is thoroughly dried and prevent mold growth.
4. Cleaning and Sanitizing: Surfaces are cleaned and disinfected to maintain a safe environment.
5. Repairs and Restoration: Our skilled technicians restore the property to its pre-damage condition.
6. Final Inspection: A thorough final inspection ensures that all damage has been addressed and the property is safe for occupancy.
7. Documentation and Communication: We provide detailed documentation for insurance claims and maintain transparent communication throughout the process.

There are three recognized types of water damage, each with its associated risks:

• Category 1 - Clean Water: This comes from sanitary sources and poses minimal health risks, such as water supply line leaks or rainwater.
• Category 2 - Grey Water: Contains moderate contamination and can cause discomfort; sources include washing machine discharges or minor toilet overflows.
• Category 3 - Black Water: Highly contaminated and poses serious health risks. It includes sewage, floodwater, or standing water with bacterial growth.



It is critical to avoid contact with any type of water damage and to consult an experienced restoration company like Cook's Proclean & Restoration.

Cook's Proclean & Restoration specializes in a comprehensive range of water damage services to address any residential or commercial need, including:

• Water damage restoration
• Water extraction
• Water mitigation
• Sewage cleanup
• Thermal inspection
• Structural drying & dehumidification
• Flood damage cleanup
• 24/7 emergency water damage restoration

Commerce & Banks County's Top Water Damage Restoration & Cleanup Company

Cook's Proclean & Restoration is the leading water damage restoration company in Commerce & Banks County and its surrounding areas. A family-owned and operated business, we pride ourselves on our IICRC certification and BBB accreditation. With extensive experience in both residential and commercial water damage restoration, we possess the expertise, equipment, and certified technicians necessary to get the job done correctly the first time. Your property is our priority, and we are dedicated to restoring it to its pre-damage condition with efficiency and professionalism.